Telex

Channeling their skills and efforts, electrical technicians ensure the operational integrity of the electrical systems underpinning the national foundation. However, it’s concerning that the numerical strength of this vital human resource is declining due to retirements in the industry. When factored in with the next generation’s reluctance to pick up the mantle, it creates a dearth of skilled technicians.

A nationwide engineering and testing company, Telex addresses these concerns by providing superior safety, maintenance, and technical expertise. Specializing in protective relay testing, calibration, functional commissioning, and apparatus/equipment testing, it provides comprehensive electrical maintenance services and trains skilled technicians.

It has also recently launched an engineering division to venture into the design aspect of the industry. The engineering side now offers coordination power system studies, relay settings, panel design, brownfield protection, and control upgrades, along with greenfield control building designs. Additionally, the company is also exploring opportunities in the industrial sector, planning to extend its services to maintenance, apparatus testing, and electrical equipment assessment in industrial plants, covering switchgear, relay testing, and other relevant components.

“In an era where seasoned technicians are retiring, and companies struggle to find replacements, we tackle the workforce gap with our in-house training program. This initiative not only imparts the essential skills required by our clients but also instills the core values ingrained in us through our extensive experience in utilities,” explains David Thompson, vice president of business development at Telex.

Telex has a team of skilled technicians who are passionate about what they do. They really support new employees in learning and growing through training programs. These trainees have the opportunity to work with a wide range of clients and alongside experienced professionals in the industry, which gives them valuable hands-on experience and a chance to learn from the best. While acknowledging the value of technical knowledge, the importance of being a team player and resolving issues as a cohesive unit cannot be understated. Telex’s training program ensures the holistic growth of the initiates into well-trained technicians who understand the value of a team. The senior executives take part in weekly training sessions with the trainees in remote learning sessions.

Telex’s commitment is corroborated by the fact that when its clients went through a spate of retirements and resignations, it fulfilled their staff requirements and ensured that project schedules were maintained.

As a company specializing in testing, Telex deploys industry-leading technicians and field engineers to perform acceptance or maintenance testing projects at clients’ facilities. Whether it is cable pulling, equipment wiring, testing, or commissioning, the Telex team performs diverse tasks according to client designs and specifications to ensure everything operates within the designated parameters. This ensures the sustained functioning of the electrical utility systems and minimizes glitches that might hamper the integrity of the nation’s infrastructure.

Telex is confronted with the twin challenge of providing quality testing services and sculpting the next generation of competent electrical technicians. Its conduct and performance while facing them showcase its steadfast commitment to being a solution provider to the utilities and the larger industry.